Last updated: 14 September 2026
What we collect
If you contact us, we may receive the details you choose to share, such as your name, phone number, email address, property address and a description of the work required. We only ask for information needed to respond or arrange a service.
How we use it
- To respond to enquiries and provide quotes.
- To arrange, carry out and follow up on requested work.
- To communicate about appointments, access and practical safety information.
- To keep basic business records and meet legal obligations.
Who we share it with
We do not sell your personal information. We may share relevant details with a contractor, supplier or property contact only when needed to arrange the service you requested, or when the law requires it.
How long we keep it
We keep information only for as long as reasonably needed for the enquiry, service record, accounting or legal requirements. You can ask what information we hold about you and request correction of inaccurate details.
Cookies and external services
The website may use essential browser functionality and third-party services such as Google Fonts, Font Awesome, Google Maps and social-media links. Those services may have their own privacy policies and cookie practices.
Contact us
For a privacy question or request, email info@gsplumbingandheating.co.uk or call +44 7701 369047.